Hiring Organization: Apple
Position Name: Apple Technical Support Advisor
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Austin, USA
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Apple Technical Support Advisors are part of the Apple Support team. They help Apple customers with issues with their products and services. As an Apple Technical Support Advisor, you will be responsible for answering calls from customers and providing them with timely and efficient support in resolving their problems. In order to ensure their satisfaction with Apple products and services, you will be expected to provide helpful advice and solutions.
A good working knowledge of Apple products and services is a must for the ideal candidate for this position. They should be patient, organized and have the ability to think quickly in order to resolve customer issues. The ability to do more than one thing is important.
Apple Technical Support Advisors need to be able to explain technical concepts and procedures in a clear and concise manner. You will work with other members of the Apple Support team to resolve customer issues. The ability to remain calm under pressure is a must for a successful candidate.
Ensuring that customer satisfaction is maintained is one of the responsibilities that you may be responsible for. You need to be able to keep accurate records of customer interactions.
The successful candidate for this role will be rewarded with a competitive salary, generous benefits package and the opportunity to advance within the company. If you want to develop your skills and knowledge while working for Apple, then apply today to become an Apple Technical Support Advisor.
Full Job Description
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Apple Apple Technical Support Advisor Jobs
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Apple Apple Technical Support Advisor Jobs
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.